CIP Graphix Order Process & Policy

• How to Order:

  All orders must be recieved via fax or email. Due to the custom nature of CIP Graphix, phone orders will not be accepted without written confirmation.

• Minimums:

  CIP does not have a minimum quantity order requirement for CIP Graphix orders. Please indicate the exact number of pieces you will need at the start of your order so that we can accurately determine the production timeline. Variation in quantity may significantly affect this factor.

• Pricing:

  Add $3-5 to the product price as marked in the cip price book. There is an additional flat rate fee per piece for both sandblasting and metal stickers.

• Payment:

  All orders must be paid in full before shipping unless otherwise agreed upon by CIP. CIP accepts most major credit cards (Visa, Master card, American Express, Discover card). Payment may be made via credit card or COD. A $15 fee applies for COD. Credit card information will be kept on file for future reference. No charges will be made without prior authorization. Customers with approved credit may charge orders to their account.

• Timeline:

  CIP Graphix orders require a 2-4 day lead time when, unless otherwise stated by cip at the time the order is received. Metal stickers may require up to 2 week lead time.

• Order Cancellation:

  There is no additional penalty for order cancellation; however, customers are responsible for all applicable fees once they have authorized a process. Orders may not be cancelled once production begins. The customer may decide to have cancelled orders shipped to them, in which case the customer is responsible for all shipping charges. If the customer chooses not to ship the cancelled order, all products become the property of cip and may not be retrieved at a later date.

• Returns:

  Due to the custom nature, CIP is unable to accommodate returns, exchanges or refunds.